Frequently Asked Questions
How long do the effects take to kick in?
Our products’ onset time, utilizing the highest grade of nano-emulsification, can range from 5 to 20 minutes. This variation depends on several factors, including, but not limited to, your height, weight, body mass index (BMI), whether your stomach is empty or full and your level of physical activity before consumption.
How long do the effects last?
The duration of the effects typically lasts between 1 to 4 hours. This can vary based on the same factors that influence the onset time, as well as the amount of THC consumed.
Why Indigo?
Our products are produced with the highest quality sourced ingredients. Our top-tier nano-emulsification process allows our products to stand out in the market, with better taste and faster on-set effects.
What is Delta-9 THC?
Delta-9 THC is a naturally occurring, intoxicating cannabinoid extracted from the hemp plant and infused into consumable products to produce the “high” effect. It is not synthetic.
What is CBD?
Cannabidiol is a naturally occurring, non-psychoactive cannabinoid that delivers the therapeutic benefits of the hemp plant with none of the intoxicating effects of its counterpart THC.
How is this legal?
The 2018 Farm Bill authorized the production of hemp and removed hemp and hemp seeds from the Drug Enforcement Administration's (DEA) schedule of Controlled Substances. Hemp with a tetrahydrocannabinol (THC) level of 0.3% or less on a dry weight basis is not a controlled substance in the United States.
Will this show up on a drug test?
Yes, THC is detectable on drug tests.
What does nano-emulsified mean?
Our products are nano-emulsified, meaning their solubility, stability and bioavailability are significantly enhanced. This process improves THC dispersion and is also why our products taste better and deliver consistent, reliable effects.
How long will my package take to arrive?
This really depends on where your package is going. In-state shipments take 1-2 business days to arrive. Out of state shipments can take up to a week.
I ordered products on Thursday, why hasn’t this shipped yet?
For refrigerated items, we only ship out Monday-Wednesday to avoid any spoilage over the weekend (Sunday mail doesn’t run). These items are Zero Gravity lemonades and THC Gummies.
I never received a confirmation email.
When placing your order, be sure to add your email to our system for shipping confirmation. The system will only send shipping confirmations via email.
Do you ship to all US states?
We ship to all states that are eligible to receive. Check your state regulations for more info.
Do you ship outside of the US?
We can ship out of the country, but those customers may incur additional shipping charges. Not all countries allow hemp shipments. Some exclusions may apply.
What is your Return/ Damaged Goods Policy?
We do not accept returns. If the product is damaged we will refund or reship.
